![]() To exercise our legal rights (for example in court cases) ![]() Governmental departments, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so :. We never sell or licence/rent our customer data to other organisations or individuals for marketing purposes.Ĭredit reference agencies where necessary for card transactions Other than with our service providers, we do not share your personal data with any third parties, except as set out below. If we stop using their services, any of your data held by them will either be deleted or rendered anonymous. Contractually these third parties are only permitted to handle the data to provide the service needed for us and to you and for no other purposes. We ensure agreements are in place with such third parties to make sure we have their confirmation that appropriate data protection and security controls are in place and maintained when handling your personal data. These include payment processing companies so we can process payments and refunds in respect of orders you make with us, IT companies who support our website and other business systems, operational companies such as delivery couriers, and marketing service providers who help us manage our electronic communications with you and recommend products that might interest you whilst browsing our website. So that certain services are available to you, we may need to share your personal data with some of our service providers. To better manage this and achieve more accurate result we use software and other technology that automates the processing of the data. This data together with other data you have provided us with such as your date of birth and address, helps us to ensure that we are contacting you with relevant products and offers that are of interest to you. If you have a Klass VIP Card, we may collect data directly from you, as well as analysing your browsing and purchasing history with us, both online and in store as well as your responses to marketing communications we have sent you. ![]() Using the “unsubscribe” link that is included in every marketing email we send you, you can also unsubscribe from any text messages by sending a text from your mobile to the “STOP” number displayed any marketing text message we have sent to you ģ.Ĝontacting us via the any of the Contact Us methods set out in this Policy. If you are member of our loyalty scheme and hold a Klass VIP Card when registering or re-registering at any time your details on our website at and selecting the opt out option Ģ. You have the right to opt out of receiving promotional communications at any time, by :ġ. We communicate to you in this way in the belief based upon on prior interactions with you as a customer or visitor to our website that we are sending you information on products or offers that are of interest to you. We use your personal data for electronic marketing purposes (with your consent) and may on occasion post mail to you on our latest offers or product ranges. Where we have a legal right or duty to use or disclose your information (for example in relation to a legal dispute or in relation to an investigation by a public authority). To help us provide a better customer service when dealing with you To contact you electronically about promotional offers and products (provided you consented to such communications being sent to you) that we believe are of interest to you. ğor crime and fraud prevention, detection and related purposes Manage your online account and/or klass reward card account you may hold with us Where possible personalise your browsing experience when visiting our website We (and trusted service providers acting on our behalf) use your personal data : Eleganze Limited is a company registered in England & Wales that owns and trades under the brands Klass and Anna Rose. The data controller is Eleganze Limited (referred in this policy as “we” or “us”). We are committed to doing the right thing when it comes to how we collect, use and protect your personal data. We appreciate there is a lot of information within this policy but it is important and necessary to ensure you are fully informed about your rights and how we use your data. It also explains how we will store and deal with that data including how we keep it safe, as well as information on your legal rights relating to your personal data. ![]() The Privacy Policy sets out and explains in detail the type of personal data we may collect about you when you interact with us.
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